CWP Service & Technical Support
The value-add of the Campus Workstation Program is it's technicians. They are at Notre Dame's service as needed. Initially, our technicians will install your new CWP system on-site at the CWP Recipient's request. If afterwards, the recipient develops any software or hardware related issues, they have multiple resources at their disposal. Please contact the appropriate service provider area below based on your issue and need:
- Seek assistance inside your academic/business unit first, it may be the preferred route for your area. For example, if your department has it's own support staff, contact them first and/or continue below.
- If you are having a software or network-connectivity related issue,
such as an email or application problem; or an issue pertaining to your
log-in or password; please contact the OIT Help Desk. The OIT Help Desk
can support you quickly via phone support and usually resolve minor
software issues quickly; they also can assist you in obtaining additional
support by qualifying your issue and directing you to the appropriate
area.
OIT Help Desk - 128 DeBartolo - 574-631-8111
http://oit.nd.edu/helpdesk
- If you are having a hardware related issue, such as your unit no longer
turns on or boots up; or you specifically get hardware errors; please
contact or visit the OIT Service Department.
OIT Service Department - 103 IT Center - 574-631-7689
http://oit.nd.edu/support/service
- If you are unsure of your issue or would like for us to direct you
to assistance; please do not hesitate to contact the CWP office as well.
Campus Workstation Program - 101 IT Center - 574-631-0585