Exchange Department Preparation Information

Updated: November 4, 2008

In preparation to migrate your department's email service to Exchange, you will want to work through the following:

• Confirm list of email NetIDs that are part of your department
• Does anyone need to setup email forwarding?
• Does anyone need to setup vacation/auto-reply?
• Make sure each person sets their EDS Nickname to the desired directory Display Name if needed
• Make sure each person sets their EDS Preferred Email Alias
• Identify any Blackberry users who want to use Blackberry Enterprise Server (BES) now
• Update their cell phone plans to Enterprise at least a week ahead of migration
• Identify any departmental email accounts that are needed
• Identify owner(s)
• Identify if mail is currently forwarded elsewhere or not
• Will all users be moving to Outlook/Entourage?  Only some?  When?  Or no changes?
• Work with all users to clean up existing mailboxes on personal and departmental accounts (e.g., empty trash and spam folders)
• IT contacts need to determine if they need support assistance during the migration
• IT and management contacts need alert their departments to the upcoming changes
• IT and management contacts need to alert their departments to training opportunities

In preparation for the calendar move to Exchange, you will want to work through the following:

• Confirm list of CorporateTime users and NetIDs
• Identify any Blackberry users who want to use BES
• If they used SyncML with CorporateTime, fix any midnight “meetings” in CorporateTime the day before the flag-day cutover
• Identify any CorporateTime resource accounts that will need to move for calendar migration
• Identify owner(s)
• Identify appropriate level of access for non-owner(s)
• Identify any new resource calendars that are needed
  • Identify owner(s)
  • Identify appropriate level of access for non-owner(s)
• Will all users be moving to Outlook/Entourage?  Only some?  When?  Or no changes?