Frequently Asked Questions
New to Notre Dame? All the information you need to get started with computing is summarized for you on the OIT Get Started site.
Need help with the new student, faculty, admissions or finance systems? Check out the Administrative Systems FAQ.
Back to School
Calendaring
Email
Graduation
Listserv
Shared File Space (NetFile & AFS)
Microsoft Office
Network
Passwords
Security
WebFile
Web Publishing
Web Surfing
Back to School
Residence Hall Network Questions
- How do I get help?
- How do I connect to the Internet?
- Why do I have to register my computer or each network device?
- I’m having problems connecting to the Internet, what do I do?
- I’m getting an error when I try to register, what do I do?
- What is ResNet and how fast is it?
- What is Nomad and where is it available?
- Where can I purchase an Ethernet cable?
- The jack in my room is not working, who do I contact?
- There are not enough jacks in my room, how can I get more?
- What operating systems are supported on campus?
- Can I set up my own Wireless Access Point, AirPort, or router?
- How do I register my game system or other entertainment system?
User Account Questions
- What is a NetID and where can I get mine?
- What is my e-mail address?
- I don’t remember my password, what can I do?
- I don’t have a Social Security Number, what do I use?
- I get an error message when I try to set up my password, what do I do?
- Can I get my NetID changed?
ND Services
- How do I get e-mail?
- Where can I check my class schedule?
- Is there network file storage available?
- Are there any public access computers or computer clusters?
- What is Print@ND? Where are public printers?
- How do I set up my voicemail?
- Where can I find information on cable TV service?
- Where can I find information on cell phone service at ND?
- What happened to the phones that were always in the residence hall rooms? Can I opt-in to get a phone in my room?
Purchase Information
Calendaring
All calendaring information can be found in the following two locations:
- Faculty & Staff: Exchange Calendaring
- Students: Google Apps Calendaring
- How do I setup my email for Notre Dame?
- What can I do to stop getting SPAM?
- How do I display the full headers for an email message?
- What do I do if I receive harassing email messages?
- What do I do if I am over quota?
Graduation
- What happens to my accounts and data when I graduate?
- How can I get an Alumni email address?
- Can I order a video of my Commencement?
Listserv
Microsoft Office
Network
- How can I disable the Windows XP Network Bridge?
- Setup your Network Printer for DNS
- How do I register my game system or other entertainment system?
Passwords
Shared File Space (NetFile & AFS)
- How do I migrate from AFS to NetFile?
- How do I map a drive to NetFile on Windows?
- How do I map a volume to NetFile on Mac OS X?
- How do I map a drive to AFS or Courseware on Windows?
- How do I request more space in NetFile?
- How do I request more space in AFS?
- How can I get a backup or restore of my NetFile space?
- How can I get a backup or restore of my AFS space?
WebFile
- How do I access the usual I: drive or NDAccess space in WebFile?
- How do I upload a folder?
- How do I find the size of a folder in WebFile?
- How do I make my NetFile space the default view when I open WebFile?
- How do I share a folder with others in WebFile?
- I used PowerPoint to save a presentation as a Web Page and uploaded that page to my space via WebFile. Why does it show a "file not found" error when I go to that page through a browser?
- I used WebFile to modify a document. After finishing and clicking "save" I can't find the new version. Did I lose all my work?
Web Publishing
- How do I publish a Web Site at Notre Dame?
- How do I restrict a web site to Notre Dame users only?
- My web site keeps asking users for a username and password. How do I remove that?
- What is my AFS user number so that I can publish a web page in AFS?
Web Surfing