The divisions within OIT are organized to provide high-quality, reliable IT services to Notre Dame students, faculty, staff, and other affiliates.
CTS provides the connecting layers, services, and support for many campus applications and system, including managing central platforms and operating systems, databases, applications, emails, digital signs, and identity and access management services.
Customer Information Technology Solutions (CITS) coordinates IT services for the College of Arts and Letters, Notre Dame International, Global Gateways (and other Notre Dame facilities in other cities in the United States), the School of Global Affairs, the School of Architecture, Innovation Park, Campus Safety, Campus Services, Facilities Design and Operations, Auxiliary Operations, University Relations and Athletics.
Why We Exist: The purpose of Customer Enterprise Solutions (CES) is to help our partners fulfill their respective missions through the strategic use of reliable, extensible, and standardized University enterprise IT solutions. CES strives to be great partners to campus and great stewards of University resources.
How We Do It: CES will partner with campus units to understand and help define their business processes, to listen to and understand their requirements, and to collaboratively craft enterprise-wide solutions that will meet their needs in a way that also meets the overarching needs of the University. CES will do this by providing strategic IT guidance, consulting, business analysis, requirements definition, solutions design, implementation, testing, and ongoing solution support for enterprise solutions.
What We Do: CES will provide enterprise IT solutions for HR, Provost, Finance, and Student areas through Banner, data analytics services through our dataND program, constituent relationship management services through our crmND program, event management services, and enterprise integration services that will provide the “glue” for these solutions.
Infrastructure Services is responsible for the design, deployment, and maintenance of the underlying technical infrastructure used to deliver the services used by the University. The four departments under Infrastructure Services support the physical and virtual environment, communications infrastructure, storage and backup, and physical IT facilities as well as the processes required to ensure a reliable and stable infrastructure.
IT Administration provides centralized management of the Office of Information Technologies' budgetary, purchasing and human resources functions. This includes oversight, management, and strategic planning of the OIT's fiscal and human resources.
IT Service Delivery is responsible for providing many of the cross-functional IT services that cut across traditional organizational lines. These include information security & compliance, IT architecture, project management, data governance, metrics, and strategic planning.
Notre Dame Studios enables campus video production units to realize their creative vision for live and recorded story-telling. Notre Dame Studios will also support the operation of an academic media innovation center to showcase new and emerging media technologies.
User Services is often the first experience many people have with the OIT by providing information, support, training, or help with technology at Notre Dame.