On Saturday, August 2, 2025, from 6 a.m. to 9 p.m. (ET), Office of Information Technology (OIT) will perform various planned maintenance activities and upgrades.
- Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:
- Banner and administrative applications that use Banner data:
- Banner Admin pages
- Class registration (NOVO)
- Financial Toolkit
- GPS - Graduation Progress System
- Pay Statement
- Self-service Banner (SSB)
- Other Oracle databases and related applications
- SQL server databases and related applications
- OnBase
- Business Objects
- Tableau
- Cold Fusion platform
- VoIP telephone service software
- During this time, calls in progress may be interrupted as each server is upgraded. Callers can redial the call to reconnect to it.
Services NOT affected by this maintenance include:
- Internet access
- Wired and wireless network services
- Google Apps (Gmail, Calendar, Drive)
- VPN
- Canvas
- www.nd.edu (main ND web page)
- PrintND (Pharos)
- Course Instructor Feedback (CIF)
- Centrex telephones
For 24/7 self-service assistance including the virtual agent, go to: servicenow.nd.edu, or contact the Service Desk during business hours at 574-631-8111 or servicedesk@nd.edu.