OIT: Collaborative IT Services

The Collaborative Information Technology Services (CITS) group consists of 9 teams united in the goal of empowering our partners across the University through the effective use of technology. 

  • Help Desk - Delivers the primary line of computer and technology assistance via phone, chat, email, and in person 

  • Enhanced Support Services and CWP - Provides embedded support to departments that subscribe to a dedicated support model, as well as managing University-funded workstations for eligible faculty and staff 

  • Endpoint Computing Services - Provides tools that enable efficient endpoint management, as well as manages printing, classroom and computer lab technologies

  • College of Arts & Letters IT Services - Provides IT support and consulting services for faculty and staff in the College of Arts and Letters, as well as managing college specific classrooms, student computer labs, faculty research labs and departmental conference rooms. 

  • Notre Dame International - Partners with Notre Dame International to provide technology solutions and support to the Global Gateway network and facilities around the world. In addition to relationship management, the team collaborates with division leadership to help NDI meet strategic initiatives, while maintaining the distinct local and cultural personality of each location.

  • Academic IT Solutions - Partners with the School of Architecture and Keough School of Global Affairs to provide IT/AV support and consulting services for faculty and staff; supporting teaching, learning, and research.

  • University Enterprises and Events IT Solutions - Partners with the division of University Enterprises and Events to provide IT Services and Solutions for Campus Dining, the Morris Inn, VenueND, and other departments of that division. We also maintain the relationship between this division and OIT as well as the relationship with the IDEA Center.

  • Campus Admin Solutions - Partners with the Facilities Design and Operations Division as well as the  Campus Safety and University Operations Division to provide IT solutions and support for various University administrative departments.  

  • Athletics and University Relations IT Solutions - Provides technology support and consulting solutions for all coaches, student-athletes, administrators and staff in Athletics; manages the relationship between the OIT and University Relations (Development and Alumni Association).