The Notre Dame Service Center has been relocated from 102 IT Center to 115 DeBartolo Hall with the OIT Help Desk.

All computer assistance and/or IT support is now available in one convenient location. You can take advantage of services such as hardware repair, computer rental, borrowing audio/video equipment, and application or network configuration questions. All other contact methods, including phone numbers, email, etc., for the OIT Help Desk and ND Service Center will remain the same.…

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You can find valuable news and tips in the OIT 4-page insert that appeared in the November/December issue of NDWorks. From getting to know John Gohsman, the new vice president for IT and chief information officer to finding IT help in the ServiceNow knowledge base; and Google app updates to tips on keeping a handle on privacy in social media apps.…

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Like most University offices at this time of year, the Office of Information Technologies (OIT) will be closed for the Christmas and New Year holidays beginning Monday, December 24, 2018 through Tuesday, January 1, 2019.

Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.…

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Beginning Saturday, November 3, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, November 4, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 11-3-18

Individual NetFile accounts have been successfully migrated to Google Drive. The Office of Information Technologies (OIT) is now in the final phase of relocating files stored in all departmental NetFile storage spaces to Google Drive by Wednesday, October 17, 2018.

The departmental accounts in NetFile will be moved in two groups. The first group will begin final migration on Tuesday, September 25,…

Read More about Relocating Departmental Files from NetFile to Google Drive

Beginning Saturday, September 22, at 11:00 p.m. through 3:00 p.m. (ET) Sunday, September 23, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period includes:…

Read More about IT Maintenance Begins on 9-22-18

As of Wednesday, August 1, access to your NetFile space containing your individual files has been removed. These files have been relocated to your Google Drive in a folder called Migrated_From_NetFile.

As you begin working with your files in Google Drive, please be aware that documents containing links to other files may no longer work.…

Read More about Individual Files from NetFile Now in Google Drive

On Saturday, July 28, from 3:00 to 11:00 a.m., OIT system administrators will upgrade several Banner administrative systems.

During this time, Banner and all administrative applications will be UNAVAILABLE, including:

• ODS reporting and all dependent applications (including GLez, PeopleEZ and Person Profile)
…

Read More about Banner Maintenance on 7-28-18

Beginning Saturday, July 7, at 6:00 a.m. through 4:00 p.m. (ET) Sunday, July 8, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 7-7-18

Beginning Saturday, June 9, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, June 10, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins 6-9-18

All the hard work you've done as part of your Notre Dame academic career needs to go with you as you take your next step. You need to begin taking steps to transfer your files stored in:

• Gmail & Google Drive
• Box Resources
• Other services including web pages, NetFile and AFS files

Just locate the files and other resources you want to keep from your Notre Dame account and transfer them to a personal account, such as your Notre Dame alumni account, within 60 days after you graduate. Your NetID will be deactivated after this time.…

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Beginning Saturday, March 24, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, March 25, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period includes:…

Read More about IT Maintenance Begins on 3-24-18

Find Out What's New at Taste of Technology: IT Spotlight 2018

The OIT is hosting Taste of Technology: IT Spotlight 2018. You’re invited to sample some of Notre Dame’s newest technology tools that help simplify work tasks and save time.

DATE: Wednesday, March 14

TIME: 1:00-5:00 p.m.

WHERE: DeBartolo Hall

A mini-conference to sample new tools and tricks to improve your work life

…

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Google has introduced Team Drives, a new collaboration tool. It is designed to simplify managing shared files for department and project teams, clubs, groups, committees, etc.

Team Drives is located within Google Drive, and will display beneath your My Drive space in your Google Drive. Anyone who manages files for groups or teams can take advantage of these benefits:…

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The Office of Information Technologies (OIT) completed a project to replace the swipe card readers on all PrintND printers with tap card readers. Any printer not part of the PrintND printing system is not affected.

These readers are similar to those used in the dining halls. The only card that will work with the tap card reader is the new ID card (Irish1Card). Your old ID card will no longer work at the printers, and in order to release your print job, you will need to touch the screen to login manually.…

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On Sunday, February 4 at 12:01 a.m. to 2:00 p.m. (ET), Office of Information Technologies (OIT) systems engineers will perform various maintenance activities and upgrades.

During this time, several Microsoft SQL server-based applications will be UNAVAILABLE including:

• OnBase (Enterprise Content Management)
…

Read More about IT Maintenance on 2-4-18

Office of Information Technologies (OIT) system engineers will upgrade the Central Authentication Service (CAS) on Sunday, January 7, 2018 between 6:00 and 8:00 a.m.

During this timeframe, anyone trying to login to a service that requires single sign-on (including Gmail, Google, Box, ServiceNow, Sakai, etc.), may experience intermittent connectivity issues.…

Read More about CAS & Two Step Login Page Changes on 1-7-18

Like most University offices at this time of year, the Office of Information Technologies (OIT) will be closed for the Christmas and New Year holidays beginning Friday, December 22, 2017 through Monday, January 1, 2018.

If you do have a question or run into an issue during Christmas break, you’ll find information and solutions documented in the self-service ServiceNow knowledge base…

Read More about Self Help IT Tips While on Christmas Break

Beginning Saturday, December 2, at  8:00 a.m. through 6:00 p.m. (ET) Sunday, December 3, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

• Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:
…

Read More about IT Maintenance Begins on 12-2-17

How would you feel if all of your photos stored on your computer were gone all of a sudden? Pictures of family, friends, vacations and graduations. Not just photographs but poems, short stories, grocery lists, school essays and every other kind of file you might store on your computer.

This past year, millions of photographs and other files belonging to thousands of individuals were held hostage by Ransomware. Criminals who use Ransomware are interested in just one thing: your money. In 2016, there was about 10 new ransomware malware programs per month, and it continues to grow in 2017.…

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As a faculty member at Notre Dame, you have access to many valuable IT resources. This information will help you get the most out of technology at Notre Dame this semester, as well as highlight some new and updated services.

 

Use Eduroam for the Best Wifi Experience

Eduroam is the now the secure wireless network service on the main Notre Dame campus. To enable eduroam, run the new utility on each one of your mobile devices at:…

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Connect to Valuable IT Resources

As a member of the Notre Dame community, students have access to many IT resources. Here are some resources for students and parents.

 

Gmail & Google Drive

Your Notre Dame email address is your NetID@nd.edu. All students have Gmail accounts with Google Calendar and Google Drive apps.…

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The Office of Information Technologies (OIT) is the central division that supports technology on campus. It develops innovative solutions and provides reliable services in support of Notre Dame's students, faculty and staff. These include products and services that you will use every day to complete tasks related to your studies or jobs.…

Read More about IT Basics at ND for Students

Beginning Friday, July 21 at 5:00 p.m. through 6:00 p.m. (ET) Sunday, July 23, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

The following services and the timeframe they are affected are listed below.…

Read More about IT Maintenance Begins on 7-21-17

Beginning Thursday, June 8, at  5:00 p.m. through 8:00 a.m. (ET) Monday, June 12, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

 

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Affects Banner Sevices Starting 5:00 p.m. 6-8-17

The first Notre Dame App Challenge concluded on Wednesday, March 29, 2017 with presentations by each of the four final teams to the judging committee and the public in Mendoza's Jordan Auditorium.

South Bend City Connect, an app aimed at reducing the additional cost of poverty for South Bend residents, took the top prize of $7,500. The idea for the app was created by graduate students Miriam Moore and Robbin Forsyth, who are both pursuing Master of Fine Arts (MFA) degrees in the College of Arts and Letters. Formulating their app idea in September 2016, Moore and Forsyth were one of nearly 90 teams that submitted ideas for apps around the themes of "heal," "unify," and "enlighten," words espoused by Father John Jenkins during an address to campus in 2011.…

Read More about MFA Grad Students Takes Top Prize in ND App Challenge

Zoom is Notre Dame’s preferred audio and video conferencing solution. It is available for faculty, staff and students to use at no cost. This convenient conferencing tool can be used in the classroom tool just as easily as it can in the conference room.

Zoom offers many enhancements over WebEx. Skype or other web conferencing services, including:…

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Protecting your personal information and the University’s most sensitive data from cyber-attacks continues to be a top priority at Notre Dame. And two step login has been implemented to provide that extra layer of protection around this data.…

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Eduroam is the primary secure wireless network service on the main Notre Dame campus. On Sunday, June 4, the ND-secure wireless network will be removed from the main campus. If you are still connected to the ND-secure wireless network, be sure to switch to eduroam as soon as possible. By doing so, you will avoid any interruption to your wireless service on or after June 4.For optimal WiFi performance, run the new utility on each of your WiFi-enabled devices at: http://eduroam.nd.edu…

Read More about Switch to the Eduroam WIFI Network Before 6-4-17