The Office of Information Technologies (OIT) Zoom administrators have a new Zoom recordings retention plan in place that will affect all recordings stored in the Zoom cloud (zoom.nd.edu).

The new plan procedure states that any recording over 365 days old stored in the Zoom cloud will be deleted unless it is moved to Panopto. This is an ongoing process and will affect all recordings as they reach their deletion date.…

Read More about New Zoom Recordings Retention Plan Announced

Beginning Saturday, January 23 at 8:00 a.m. through 8:00 p.m. (ET) Sunday, January 24, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 1-23-21

Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.

BEFORE YOU LEAVE

 

Let People Know You Are On Christmas Break

Before you leave for Christmas break, don't forget to set up a new voicemail message on your VoIP phone and automatic reply on your ND email. It's easy to customize your messages to remind those who try to contact you over the holiday break that you are away from the office. Instructions are available on…

Read More about Self Help IT Tips Before & During Christmas Break

Before the University closes for the holiday break, take time to review and/or update your Okta settings.

Be sure you have enrolled essential information necessary to enable the self-service feature in Okta. You can use this feature to enroll a new primary device—like a phone or tablet—or to reset your password if you forget it over Christmas break. Here are some important tips when reviewing your Okta settings:…

Read More about Check Your Okta Settings to Ensure Continued Access to IT Services

Beginning Saturday, December 5, at 8 a.m. through 8 p.m. (ET) Sunday, December 6, Office of Information Technologies (OIT) systems engineers will upgrade the OnBase service.

During this time, the OnBase service will be unavailable some or most of the maintenance period.

Services NOT affected by this maintenance include:…

Read More about IT Maintenance Begins on 12-5-20

Beginning Saturday, October 24, at 8 a.m. through 8 p.m. (ET) Sunday, October 25, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 10-24-20

Zoom has postponed the required security enhancement originally scheduled for Sunday, Sept. 27 until sometime in November. Once in place, any meeting that doesn't contain a passcode or waiting room will automatically be assigned a waiting room.

The OIT recommends you review your scheduled meetings without passcodes before November so you can update them. You can do so by logging into the Zoom web portal (zoom.nd.edu). These meetings are listed in the Meetings tab and indicated by a red exclamation point with a circle around it. Just follow these guidelines for adding a passcode or waiting room to those meetings:…

Read More about Zoom Security Requirement Postponed

Zoom continues its efforts to enhance security for all meetings and classes. Beginning Sunday, Sept. 27, all meeting sessions will require a passcode or waiting room to prevent uninvited participants from attending a meeting or class.

On this date, any meeting session that does not contain a passcode or waiting room will automatically be assigned a waiting room.…

Read More about Zoom Security Requirement Begins 9-27-20

As students, faculty and staff begin returning to campus, the OIT wants to make you aware of updates to these IT services. Some services may require action on your part.

Run Eduroam Setup Utility to Access WiFi on Campus

Due to a recent update to the eduroam service, you must run the eduroam setup utility on all wireless devices you will use on campus. You can do this from any location, including home.…

Read More about Updates on Eduroam WiFi Network, PrintND Services & Okta Settings

If you are teaching a course this fall, you’ll find many ways to help familiarize you with the new classroom technology and other teaching resources.

Hosted by Notre Dame Learning units (the Kaneb Center for Teaching Excellence and Office of Digital Learning…

Read More about Resources for Teaching & Classroom Technologies

The eduroam certificate will expire at the end of this year. In order to reduce impact during the academic year, the Office of Information Technologies (OIT) will update this certificate on Monday, July 13 at 5:30 p.m.

To ensure you can connect to the campus WiFi network, it is recommended that you run the eduroam setup utility on each wireless device as soon as possible. This will configure your device for the new certificate. You can do this from any location.…

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Recognized for the eighth year in a row, the University of Notre Dame ranks 15th among large organizations in the IDG’s Insider Pro and Computerworld’s 2020 Best Places to Work in IT. Notre Dame is one of 100 top organizations that challenges its IT staff while providing great benefits and compensation.…

Read More about IDG Insider Pro & Computerworld Name Notre Dame to 2020 List of 100 Best Places to Work in IT

As a result of the update by OIT Zoom administrators, passwords are required for meetings created after June 13. Meetings that were entered into the calendar before 8 a.m. on June 13 are NOT affected.

When you schedule a meeting, the meeting password will now be automatically added to the invitation and securely embedded in the URL of the meeting. No other action is required.…

Read More about Zoom Password Requirement Now in Effect

Beginning Saturday, June 13, at 8:00 a.m. through 8:00 p.m. (ET) Sunday, June 14, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 6-13-20

On Monday, May 18, OIT system administrators pushed out the Zoom 5.0 client upgrade to all University-owned (managed) Windows and Mac computers that had not already installed it.

Effective Saturday, May 30, all managed and unmanaged computers must have the Zoom 5.0 client installed. A new encryption will be activated in Zoom version 5.0 and above for additional security. Any Zoom software older than Zoom 5.0 must be upgraded before you can join a meeting/class after May 30.…

Read More about Update on Zoom Upgrade

Your Notre Dame NetID will be deactivated 60 days after you graduate. Be sure to transfer the files and other resources you want to keep from your Notre Dame student account to a personal account, such as your Notre Dame alumni account.

This includes important files and other resources in applications such as:…

Read More about Don’t Lose Access to Your ND Files After You Graduate

The Office of Information Technologies (OIT) serves as Notre Dame’s trusted technology partner. While the demands of technology continue to expand, the OIT works hard to keep up with reviewing new services, as well as maintaining existing services including those to help faculty, staff and students work remotely.…

Read More about Technology Enables New Ways to Learn, Teach & Work at ND

As you continue to work or teach courses remotely, it is important to confirm you have at least two available devices/methods that allow you to complete the two step login process in Okta.

By doing so, you can maintain access to ND services like your Gmail account, Google Apps, Sakai, etc., in case something happens to your primary device/method. The Office of Information Technologies (OIT) recommends enrolling…

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The Office of Information Technologies (OIT) knows that this is a challenging time as Notre Dame employees transition to working remotely. In this message, you will find helpful information on:

Using Technology While Working Remotely 

Applications That May Need A Virtual Private Network (VPN)

Extended Hours for the OIT Help Desk…

Read More about Using Technology to Help You Work Remotely

Beginning Saturday, March 28, at 8 a.m. through 12 noon (ET) Sunday, March 29, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:

• Banner and all administrative applications including:
…

Read More about IT Maintenance Begins on 3-28-20

Notre Dame, like other institutions of higher education, is confronting major disruption due to the global coronavirus outbreak.

The announcement regarding the suspension of all in-person classes through at least April 13, and extension of the University’s spring break through March 22, has required faculty to choose the necessary resources needed to teach and work remotely.…

Read More about Instructional Continuity for Faculty at Notre Dame

Beginning Saturday, January 25, at 5:30 a.m. through 5 p.m. (ET) Sunday, January 26, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 1-25-20

No matter what time of day or night you may have an IT question, you can count on ServiceNow to help you find the answer. It is a self-service portal that faculty, staff and students can use to find answers to technology-related issues.

To access the knowledgebase, just go to: servicenow.nd.edu…

Read More about Got an IT Question? ServiceNow has Your Answer

Like most University offices at this time of year, the Office of Information Technologies (OIT) will be closed for the Christmas and New Year holidays beginning Monday, December 23, 2019 through Thursday, January 2, 2020.

Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.…

Read More about Self Help IT Tips Before & During Christmas Break

On Saturday, December 7, from 7:00 a.m. through 12 noon (ET), Office of Information Technologies (OIT) administrators will perform an upgrade to Banner.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:

• Banner and all administrative applications including:
  • ODS reporting and all dependent applications (including GLez, PeopleEZ and Person Profile)
…

Read More about Banner Maintenance on 12-7-19

Beginning Saturday, November 9, at 8:00 a.m. through 3:00 p.m. (ET) Sunday, November 10, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 11-9-19

The University of Notre Dame was the recipient of an E&I Cooperative Services (E&I) Cloud Leadership Award on Oct. 16 during a ceremony at the EDUCAUSE Annual Conference in Chicago, Illinois.

Notre Dame’s Office of Information Technologies (OIT) received an award in the Public/Private Cloud Security category for creating an AWS (Amazon Web Services) account governance and security model that ensure the confidentiality, integrity, and availability of the cloud. The model utilizes native AWS services to monitor, audit and integrate with other enterprise tools such as Servicenow to securely manage accounts.…

Read More about Notre Dame Named Winner of E&I Cloud Leadership Award

October is National Cybersecurity Awareness Month. This annual event is designed to educate and empower people to use the Internet safely and securely. Take a closer look at this article with tips on how you can increase your online knowledge and safety.

We all have a responsibility to know basic information security protections to safeguard data and prevent those data from being mishandled:…

Read More about What You Can Do To Protect Your Data

Beginning Saturday, September 21, at 8:00 a.m. through 3:00 p.m. (ET) Sunday, September 22, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 9-21-19

Do you want to sharpen your skills with popular computer applications and tools? Whether you’re trying to learn apps needed for your job, looking for a better solution for a process, or just want to increase your skill set, OIT training classes have something for you this October.  And remember—you can list classes you take as professional development in Endeavor.…

Read More about Sharpen Your Skills with OIT Training Classes in October