Be "In The Know" About Valuable IT Resources

Author: Lenette Votava

As a faculty member at Notre Dame, you have access to many valuable IT resources. This information will help you get the most out of technology at Notre Dame this semester, as well as highlight some new and updated services.

 

Use Eduroam for the Best Wifi Experience

Eduroam is the now the secure wireless network service on the main Notre Dame campus. To enable eduroam, run the new utility on each one of your mobile devices at: eduroam.nd.edu. You can do this anywhere WiFi is accessible, including at home.

 

Updated Sakai Offers Added Features

The Sakai update offers several convenient improvements, including a new Gradebook, and Lessons tool, as well as improved organization and access from mobile devices. For details, go to: ntrda.me/sakai.

 

New Panopto Service for Lecture Capture

Panopto allows you to record video presentations, manage your existing video files, and stream your content to any device. Details at: http://ntrda.me/lecturecapture.

 

Changes to Classroom & Lab Computers

All Registrar-managed classrooms and lab computers have been upgraded to Windows 10. You can now find your N: drive (NetFile) in the Start menu instead of on the desktop. The OIT strongly recommends using Google Drive or Box instead. To logout of a classroom computer, go to the Start menu. When the menu pops up in the lower left-hand corner, click on the icon that looks like the outline of a person’s head, and choose Sign Out. Details at: ntrda.me/ClassroomTechnology.

 

Zoom for Audio & Video Conferencing

As a faculty member at ND, you can use Zoom for audio and video conferencing at no cost.  The OIT even has special kits to help you use Zoom in the classroom.  For details about Zoom, visit: ntrda.me/zoom.

 

ND Mobile App

The ND Mobile app now has a faculty/staff persona to get you to the information you need faster. The app is available for iOS and Android devices, and at m.nd.edu for all devices. Details at: ntrda.me/mobile.

 

OIT Help Desk Expands Services

The OIT has consolidated many in-person services into one convenient location: 115 DeBartolo Hall. This is the new main entrance for the OIT Help Desk. You can take advantage of these services at this location:

  • Find help with your computer, software or IT service questions
  • Get your computer repaired by warranty-certified technicians
  • Rent a laptop while yours is being repaired
  • Checkout A/V equipment for use in your classes
  • Handle PrintND quota

In person: 115 DeBartolo Hall

Phone: 574-631-8111

Email: oithelp@nd.edu

Chat: help.nd.edu

24x7 self-service and other help options: https://servicenow.nd.edu

 

IT Service Status

You can find out the status of IT services at any time by checking the service status on OIT web site at: oit.nd.edu.

 

Follow the OIT for IT status, news, tips and other information at:

Twitter: twitter.com/oitatnd

Facebook: facebook.com/oithelpdesk

 

If you have any questions, please contact your departmental IT support staff, or the OIT Help Desk at 574-631-8111, oithelp@nd.edu or chat online at https://help.nd.edu.