Latest » Announcements

IT Maintenance Begins on 7-31-21

Author: Lenette Votava

Beginning Saturday, July 31 at 8 a.m. through 8 p.m. (ET) Sunday, August 1, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

The wired and wireless network in most campus buildings will be UNAVAILABLE for some of the maintenance period while network engineers will replace the router equipment. The timeframe is as follows:

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Refresh your IT Skills with OIT’s Slate of Review Classes

Author: Anne Kolaczyk

Summer is a great time to get refreshed and reinvigorated and that goes for your technical skills as well as your mental well-being.

This summer, the Office of Information Technologies (OIT) is offering 16 new refresher workshops rather than the regular slate of instructor-led, hands-on training classes. This shortened summer training schedule runs from July 13 through August 5.

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Run the Eduroam Utility Before 6-27-21

Author: Lenette Votava

Office of Information Technologies (OIT) system administrators will update the current eduroam certificate on Sunday, June 27 at 8 a.m. (ET).

To ensure you can connect to the campus WiFi network, it is recommended that you run the eduroam setup utility on each of your devices as soon as possible. This will configure your devices for the new certificate. You can do this from any location.

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Don’t Lose Access to Your ND Files After You Graduate

Author: Lenette Votava

Congratulations graduate! As you prepare for your graduation, be sure to review these important guidelines to maintain access to important documents, files and resources.

Your Notre Dame NetID will be deactivated 60 days after you graduate. Be sure to transfer any of these resources you want to keep from your Notre Dame student account to a personal account—such as your new Notre Dame alumni account—before the deactivation date.

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Behind the Scenes: How ND Studios supported a livestream event from space

Author: Lenette Votava

The weekly Live Chat at Notre Dame has featured many special guests affiliated with Notre Dame since early spring 2020. On Wednesday, March 24, the series featured a special guest from a very unique location. Astronaut Mike Hopkins, father of Notre Dame student Lucas Hopkins, was aboard the International Space Station traveling approximately 250 miles above the earth’s surface when the conversation took place.

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Celebrate Identity Management Day

Author: Kolin Hodgson

The first annual Identity Management Day falls on Tuesday, April 13. Its purpose is to remind people about the importance of properly managing and securing their online identity.

What once was considered a “normal way of life” was turned topsy-turvy as a result of COVID-19. When workplaces and schools closed down, parents and kids stayed home all day. As a result, the home Internet became the primary connection to the outside world.…

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A New Level of IT Service Help Now Available

Author: Lenette Votava

Where can you find information about IT services at Notre Dame? What about getting answers about a supported computer app? Or what if you have a question about your laptop or mobile device?

Your first thought might be to contact the Office of Information Technologies (OIT) Help Desk. But now, you can find all this information and more in the ServiceNow portal.

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Let Your Skills Bloom with OIT Training Classes

Author: Anne Kolaczyk

Now is the perfect time to let your skills bloom to a whole new level. OIT offers all levels of classes in many of the most popular topics in April. It’s your chance to brush up on skills you haven’t used for a while or add some new ones to your list. 

Google classes 

  • Learn to use Google Drive’s features in Google Drive, Level I: Introduction to Drive; Google Drive, Level II: More Drive Features,

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How Safe is Your Private Information?

Author: Kolin Hodgson

There are many things you can do to keep your home and family safe. Lock your exterior doors at night before you go to bed. And make sure the garage door is closed. Lock the car each time you leave it while shopping. Keep important documents in a safe.

But what about your personal information? Do you give it the same attention as you do your family and personal possessions? See how well you do by reviewing these important guidelines.…

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OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance

Author: Lenette Votava

What do you do when you have a question about an IT service and the OIT Help Desk is closed? Now, you can contact the Help Desk’s new 24/7 virtual agent.

This chat feature can provide you with resources and answers to common questions about IT services at Notre Dame, such as:

  • How do you connect your laptop or other device to eduroam? What about connecting to the wired network?

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OIT’s Spring Training Schedule Has Something for Everyone

Author: Anne Kolaczyk

Now is the time to upgrade your technical skills with OIT’s technical training classes. Along with the regular selection of Google and Adobe classes, OIT’s spring schedule of classes includes three new spreadsheet classes and a new list of Time-Out for Tech sessions. Follow the links on the OIT Training website

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OIT Announces Time-Out for Tech Spring 2021 Schedule

Author: Anne Kolaczyk

When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.

OIT is providing training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.…

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Check Your Okta Settings to Ensure Continued Access to IT Services

Author: Lenette Votava

Before the University closes for the holiday break, take time to review and/or update your Okta settings.

Be sure you have enrolled essential information necessary to enable the self-service feature in Okta. You can use this feature to enroll a new primary device—like a phone or tablet—or to reset your password if you forget it over Christmas break. Here are some important tips when reviewing your Okta settings:

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Phishing Scams Come in All Shapes & Sizes

Author: Kolin Hodgson

Not only is 2020 known as the year the COVID-19 pandemic began, it has also been a paramount year for phishing scams. According to the fourth quarter report of the Anti-Phishing Working Group, approximately 270,000 new phishing campaigns—where each campaign includes thousands of email messages—were reported worldwide in early 2020.…

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Sharpen Your Skills with OIT Training Classes

Author: Anne Kolaczyk

As this year comes to an end, take time to sharpen your skills with popular computer applications and tools. Add a skill to use in your job to enhance your performance. Or choose a class to help you find a way to improve a process. OIT training classes have something for everyone.

How about this: Any class you register for can be used as one of professional development goals in Endeavor. Here’s a look at the OIT training classes in November and December:…

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Celebrate Cybersecurity Awareness Month: Is Your Home Network Secure?

Author: Kolin Hodgson

Not only is October the time for season change, but it is also time to celebrate CyberSecurity Awareness Month. Are you doing all you can to protect your personal information and manage your privacy online?

Let’s take a look at your home network. Many people—including whole families—continue to work, teach or learn from home. Depending on how many people in your household, your home network may be more heavily used than it ever has before the pandemic.…

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Don’t "Fall" Back in Your Skill Development

Author: Anne Kolaczyk

Now is the perfect time to take your skills to a new level. OIT offers intermediate and advanced level classes in many of the most popular topics in October. It’s a great chance to brush up on some skills you haven’t used for a while or add some new ones to your list.

Google classes:

  • Learn to use the Google productivity apps in Google Drive, Level I: Working in Docs, Sheets, and Slides

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OIT's Express Lane for Training

Author: Anne Kolaczyk

When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.

OIT is debuting a new program to provide training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.

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Upgrade Your Skills with OIT’s Fall Schedule of Training Classes

Author: Anne Kolaczyk

OIT has a full schedule of classes to help you sharpen your technical skills this fall. Whether you are working remotely or are in your campus office, these classes can help you be more productive, show you ways to simplify your tasks, or develop a new skill. Once again, all OIT classes will be held via Zoom.

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Updates on Eduroam WiFi Network, PrintND Services & Okta Settings

Author: Lenette Votava

As students, faculty and staff begin returning to campus, the OIT wants to make you aware of updates to these IT services. Some services may require action on your part.

Run Eduroam Setup Utility to Access WiFi on Campus

Due to a recent update to the eduroam service, you must run the eduroam setup utility on all wireless devices you will use on campus. You can do this from any location, including home.…

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Run Eduroam Setup Utility Now to Maintain WiFi Connectivity on Campus

Author: Lenette Votava

The eduroam certificate will expire at the end of this year. In order to reduce impact during the academic year, the Office of Information Technologies (OIT) will update this certificate on Monday, July 13 at 5:30 p.m.

To ensure you can connect to the campus WiFi network, it is recommended that you run the eduroam setup utility on each wireless device as soon as possible. This will configure your device for the new certificate. You can do this from any location.

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IDG Insider Pro & Computerworld Name Notre Dame to 2020 List of 100 Best Places to Work in IT

Author: Lenette Votava

Recognized for the eighth year in a row, the University of Notre Dame ranks 15th among large organizations in the IDG’s Insider Pro and Computerworld’s 2020 Best Places to Work in IT. Notre Dame is one of 100 top organizations that challenges its IT staff while providing great benefits and compensation.

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Final OIT Lunch & Learn in Summer Series

Author: Anne Kolaczyk

Don’t forget to grab your sandwich and attend this summer’s final OIT Lunch & Learn online event. The title is “Creating Zoom Meetings for Others,” and will be held on Tues. July 28 from noon to 1 p.m.

You’ll learn about the features available in Google Calendar and Zoom that allow you to create a meeting for someone else, and save it directly to his/her calendar making them the host. Setting up meetings this way enables the host to take full advantage of all Zoom features.

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Brush Up Your Skills This Summer with OIT Training Classes

Author: Anne Kolaczyk

The summer is a great time to learn a new skill or expand an older one  with OIT training classes. OIT has classes all through July and into early August. And since all the sessions are conducted via Zoom, learning is just a few clicks away.

Classes being offered in July include:

  • Google Drive classes:
    • Introduction to Google Drive: A great option for storage but an even better one for collaboration

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Zoom Password Requirement Now in Effect

Author: Lenette Votava

As a result of the update by OIT Zoom administrators, passwords are required for meetings created after June 13. Meetings that were entered into the calendar before 8 a.m. on June 13 are NOT affected.

When you schedule a meeting, the meeting password will now be automatically added to the invitation and securely embedded in the URL of the meeting. No other action is required.

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Update on Zoom Upgrade

Author: Lenette Votava

On Monday, May 18, OIT system administrators pushed out the Zoom 5.0 client upgrade to all University-owned (managed) Windows and Mac computers that had not already installed it.

Effective Saturday, May 30, all managed and unmanaged computers must have the Zoom 5.0 client installed. A new encryption will be activated in Zoom version 5.0 and above for additional security. Any Zoom software older than Zoom 5.0 must be upgraded before you can join a meeting/class after May 30.…

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Revitalize Your IT Skills This Summer

Author: Anne Kolaczyk

Summer is a time when nature comes back to life again. It’s a season of revitalization and growth. And it’s the perfect time to revitalize your IT skills by attending OIT training classes.

You’ll find a variety of classes to help you grow, develop or revitalize skills in Google and Adobe Creative Cloud applications, as well as other valuable IT tools and services.

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