Latest » Announcements

The Notre Dame Service Center has been relocated from 102 IT Center to 115 DeBartolo Hall with the OIT Help Desk.

All computer assistance and/or IT support is now available in one convenient location. You can take advantage of services such as hardware repair, computer rental, borrowing audio/video equipment, and application or network configuration questions. All other contact methods, including phone numbers, email, etc., for the OIT Help Desk and ND Service Center will remain the same.…

Read More about Relocation of the ND Service Center

The ND Studios Martin Media Center received the 2018 HPCwire Editors’ Choice award in the Best Use of HPC in the Entertainment category. HPCwire is a leading publication for news and information for the high performance computing industry.

Read More about Notre Dame Studios Receives HPCwire Award

You can find valuable news and tips in the OIT 4-page insert that appeared in the November/December issue of NDWorks. From getting to know John Gohsman, the new vice president for IT and chief information officer to finding IT help in the ServiceNow knowledge base; and Google app updates to tips on keeping a handle on privacy in social media apps.…

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Like most University offices at this time of year, the Office of Information Technologies (OIT) will be closed for the Christmas and New Year holidays beginning Monday, December 24, 2018 through Tuesday, January 1, 2019.

Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.…

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The University of Notre Dame ranks No. 15 among large organizations in IDG’s Computerworld 2018 list of the Best Places to Work in IT.

Read More about Notre Dame recognized in Computerworld 2018 list of 100 Best Places to Work in IT for 6th consecutive year

Beginning Saturday, November 3, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, November 4, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 11-3-18

Individual NetFile accounts have been successfully migrated to Google Drive. The Office of Information Technologies (OIT) is now in the final phase of relocating files stored in all departmental NetFile storage spaces to Google Drive by Wednesday, October 17, 2018.

The departmental accounts in NetFile will be moved in two groups. The first group will begin final migration on Tuesday, September 25,…

Read More about Relocating Departmental Files from NetFile to Google Drive

Photo of the plaque at Tim and Lauren Carey’s tree and the message in the handmade album Lauren presented to Tim on their wedding day.

When Lauren Carey planned her December 2015 wedding to her husband, Tim, she wanted to commemorate the occasion with something that would last through the years. Being quite the planner, Lauren began her search for a special gift about eight months before their big day.…

Read More about Partnering to capture and preserve the University's natural beauty

Beginning Saturday, September 22, at 11:00 p.m. through 3:00 p.m. (ET) Sunday, September 23, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period includes:…

Read More about IT Maintenance Begins on 9-22-18

As of Wednesday, August 1, access to your NetFile space containing your individual files has been removed. These files have been relocated to your Google Drive in a folder called Migrated_From_NetFile.

As you begin working with your files in Google Drive, please be aware that documents containing links to other files may no longer work.…

Read More about Individual Files from NetFile Now in Google Drive

Beginning Saturday, July 7, at 6:00 a.m. through 4:00 p.m. (ET) Sunday, July 8, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins on 7-7-18

John Gohsman, vice chancellor for information technology and chief information officer (CIO) at Washington University in St. Louis, has been appointed vice president for information technology and chief information officer. 

Read More about Notre Dame appoints John Gohsman vice president and chief information officer

Beginning Saturday, June 9, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, June 10, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…

Read More about IT Maintenance Begins 6-9-18

All the hard work you've done as part of your Notre Dame academic career needs to go with you as you take your next step. You need to begin taking steps to transfer your files stored in:

• Gmail & Google Drive
• Box Resources
• Other services including web pages, NetFile and AFS files

Just locate the files and other resources you want to keep from your Notre Dame account and transfer them to a personal account, such as your Notre Dame alumni account, within 60 days after you graduate. Your NetID will be deactivated after this time.…

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Beginning Saturday, March 24, at 6:00 a.m. through 6:00 p.m. (ET) Sunday, March 25, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period includes:…

Read More about IT Maintenance Begins on 3-24-18

Google has introduced Team Drives, a new collaboration tool. It is designed to simplify managing shared files for department and project teams, clubs, groups, committees, etc.

Team Drives is located within Google Drive, and will display beneath your My Drive space in your Google Drive. Anyone who manages files for groups or teams can take advantage of these benefits:…

Read More about New Google Collaboration Tool: Team Drives

The Office of Information Technologies (OIT) completed a project to replace the swipe card readers on all PrintND printers with tap card readers. Any printer not part of the PrintND printing system is not affected.

These readers are similar to those used in the dining halls. The only card that will work with the tap card reader is the new ID card (Irish1Card). Your old ID card will no longer work at the printers, and in order to release your print job, you will need to touch the screen to login manually.…

Read More about New Tap Card Readers on PrintND Printers

On Sunday, February 4 at 12:01 a.m. to 2:00 p.m. (ET), Office of Information Technologies (OIT) systems engineers will perform various maintenance activities and upgrades.

During this time, several Microsoft SQL server-based applications will be UNAVAILABLE including:

• OnBase (Enterprise Content Management)
…

Read More about IT Maintenance on 2-4-18

Office of Information Technologies (OIT) system engineers will upgrade the Central Authentication Service (CAS) on Sunday, January 7, 2018 between 6:00 and 8:00 a.m.

During this timeframe, anyone trying to login to a service that requires single sign-on (including Gmail, Google, Box, ServiceNow, Sakai, etc.), may experience intermittent connectivity issues.…

Read More about CAS & Two Step Login Page Changes on 1-7-18

Many IT services will be unavailable the evening of Thursday, January 11 so that system engineers can apply critical security patches. 

Read More about Critical Patching for ND Servers Begins Thursday, January 11

Like most University offices at this time of year, the Office of Information Technologies (OIT) will be closed for the Christmas and New Year holidays beginning Friday, December 22, 2017 through Monday, January 1, 2018.

If you do have a question or run into an issue during Christmas break, you’ll find information and solutions documented in the self-service ServiceNow knowledge base…

Read More about Self Help IT Tips While on Christmas Break

This morning or late yesterday, many people at Notre Dame received a LinkedIn connection invitation from someone impersonating our president, Fr. John Jenkins.  Unfortunately, this LinkedIn account does not actually belong to our president, and instead, a scammer is using it to try to gain access to your personal information and login credentials.…

Read More about IT Security Alert: Fake LinkedIn Invitation

In addition to the top overall award, the University was recognized for its use of the cloud for backup and disaster recovery.

Read More about Notre Dame honored for innovative use of cloud-based solutions

Technology now helps us throughout our academic careers.  The following tips and information will help you start the semester.

Read More about Tech tips for students and faculty to start the semester

It is my great privilege and honor to announce the opening of the Rex and Alice A. Martin Media Center for Notre Dame faculty and staff on September 5, 2017.   The Martin Media Center is a game-changer for Notre Dame.  The cutting edge audio-video production capabilities of this facility are at the head of the class in higher education and rival national network facilities.   As a campus community, we owe a great debt of gratitude to Rex and Alice Martin for their extraordinary generosity in making this state-of-the-art center a reality.  …

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Many news agencies continue to report on the latest global ransomware threat that has affected corporations and institutions in the United States.

Ransomware is a type of security threat that holds your files hostage until you pay money. This serious threat is known as Petya, and it is very similar to the WannaCry threat that was publicized in May. Most computers at Notre Dame are already protected from both Petya and WannaCry.  …

Read More about IT Security Alert: Update on Latest Global Ransomware Threat

The University of Notre Dame ranks 11th among large organizations in the Computerworld 2017 Best Places to Work in IT list. This is the fifth year in a row that Notre Dame has ranked among the top 100 organizations that provide challenging work for information technology employees while providing great benefits and compensation.

Read More about ND Ranks in Computerworld 2017 Best Places to Work

Are you a new faculty member at Notre Dame? Welcome! The OIT is here to help you with your technology needs throughout your career at Notre Dame. Here are five steps we recommend for getting started:

1. Set Up Your NetID and Password
   
   Your University NetID is the key to most technology resources on campus, including email, campus networks, shared file systems, Sakai, and our campus portal, insideND. To set up your NetID and password, visit the NetID activation page
…

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A second two step device can help make sure you don't get stuck when you try to login when your primary device is not available.

Read More about Setup a second two step login device to avoid getting stuck

Follow these steps to take your email and files with you as you take your next step after graduating from Notre Dame.

Read More about Don't lose your files when you graduate!