Run Eduroam Utility by June 30 to Maintain Campus WiFi Access

Author: Lenette Votava

Office of Information Technologies (OIT) system administrators will update the current eduroam certificate on Thursday, June 30 between 6 and 7 a.m. (ET).

To ensure you can connect to the campus WiFi network after this date, run the eduroam setup utility by visiting eduroam.nd.edu on each of your devices as soon as possible. The eduroam utility has already been updated with the new certificate.

You can do this from any location with network access, so that your device will automatically connect to eduroam when you are next on campus. To run the eduroam utility on your wireless devices, follow these steps:

  1. Open a browser from an existing network (eduroam, ND-Guest, wired, home, etc.)
  2. Download the eduroam utility at eduroam.nd.edu
  3. Follow the instructions to run the eduroam utility 
  4. For additional details, go to this knowledge article
  5. Repeat these steps for all of your devices (laptops, smartphones, and tablets)

PLEASE NOTE: To run the utility on an iPhone or iPad, you must use the Safari browser. The utility will not work on iOS devices using the Chrome browser. If you have a laptop or Android device, you can use the Chrome browser.

Many IT services are not accessible when connected to ND-Guest, including Banner, Remote Apps, CorpFS, GLez, PeopleEZ, Business Objects, and others. To restore access to the eduroam network after 7 a.m. on June 30, follow the steps above.

For 24/7 self-service assistance including the virtual agent, go to: servicenow.nd.edu, or contact the OIT Help Desk during business hours at 574-631-8111 or oithelp@nd.edu.