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IT Strategic Plan

Mission

As trusted partners and advisors, IT at Notre Dame helps the University solve complex challenges to advance its mission through secure technology services, tools, and data.

Vision

IT at Notre Dame will lead thoughtful innovation in service to the University's bold aspirations, delivering efficient, people-friendly solutions while driving intentional transformation.

FY2026 Strategic Goals

People and Talent

Cultivate a University community of engaged, knowledgeable IT professionals, embracing diversity, excellence, and accountability, whose talents we amplify and grow.

Objectives
  1. Cultivate IT@ND as a community of engaged, knowledgeable IT professionals, embracing diversity, excellence, and accountability, whose talents we amplify and grow.

Partnerships

Build and sustain robust partnerships grounded in open communication and mutual stewardship guided by a shared vision, clear priorities, and collaborative planning.

Objectives
  1. Support the ERP Steering Committee in setting the future strategy for our ERP.
  1. Continue to iterate and improve IT Stewardship processes to further advance University-wide IT planning and resource management

     3.  Expand IT Partnership efforts that leverage Service Desk and better align functional resources within departments resulting in long-term operational efficiencies and thinking as "One ND." 

    4.  Optimize financial stewardship of IT resources and expand understanding of the university's investment in technology

Innovation and Change

Explore, identify, and partner on emerging technologies to drive efficiency and innovation in service to teaching and learning, research and scholarship, and University operations.

Objectives
  1. Use increased AI capabilities and strategic automation so that we strengthen and support our culture of innovation and free up capacity across the University
  1. Establish a robust IT monitoring and data analysis framework to drive data-driven improvements to service availability, support, and satisfaction.
  1. Strengthen our core technical disciplines through IT Service Management and Software Development Lifecycle maturity to improve our readiness for future IT transformation and ability to execute.

Security

Foster a University-wide shared responsibility for cybersecurity and privacy that promotes innovation and usability while safeguarding Notre Dame and its people.

Objectives

  1. Develop a robust, enterprise-wide endpoint security program in alignment with industry standards and best practices

  1. Continue to advance effective and transparent risk management in order to reduce security risk

Technology Experience

Deliver an exceptional user experience by providing technology and services that ensure an inclusive, adaptive, and accessible ecosystem.

Objectives
  1. Improve the faculty, staff, and student experience with key technology platforms so that we leverage the value of our IT investments and keep University data secure
  1. Deliver an exceptional user experience by providing technology and services that ensure an inclusive, adaptive, and accessible ecosystem