Office of Information Technologies (OIT) system administrators will install a new security certificate for the eduroam network at 6 a.m. (ET) on Wednesday, July 19.
To ensure you can connect to the campus WiFi network, run the eduroam setup utility by visiting eduroam.nd.edu on each of your devices as soon as possible. The eduroam utility has already been updated with the new certificate.
Follow the steps below on all your wireless devices before 6 a.m. July 19 to maintain an uninterrupted connection to the campus network.
- Open a browser from an existing network (eduroam, ND-guest, wired, home, etc.)
- Download the eduroam utility at eduroam.nd.edu
- Follow the instructions to run the eduroam utility
- For additional details, go to this knowledge article
- Repeat these steps for all of your devices (laptops, smartphones and tablets)
PLEASE NOTE: To run the utility on an iPhone or iPad, you must use the Safari browser. The utility will not work on iOS devices using the Chrome browser. Laptop users and Android users can still use the Chrome browser.
Many IT services are not accessible when connected to ND-Guest, including Banner, Remote Apps, CorpFS, SharePoint, GLez, PeopleEZ, Business Objects, and others. To restore access to the eduroam network after July 19, follow the steps above.
Because the security certificate for eduroam wireless will change, the eduroam setup utility is the most reliable way to configure the new certificate on your device.
If you have any questions, please contact your departmental IT support staff, or the OIT Help Desk the OIT Help Desk during business hours at 574-631-8111 or email@example.com. 24/7 self-service assistance including the virtual agent is available at: servicenow.nd.edu