IT Maintenance Begins April 1

Author: Lenette Votava

IT Maintenance Gears

Beginning Saturday, April 1 at 8 a.m. through 3 p.m. (ET) Sunday, April 2, 2023, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:

  • Banner and administrative applications that use Banner data:
    • Class registration (NOVO)
    • Banner Admin pages
    • Self-service Banner
    • GLez, PeopleEZ and Person Profile
  • Advance and other Oracle databases and related applications
  • SQL server databases and related applications
  • OnBaseĀ 
  • Business Objects
  • Tableau

Services NOT affected by this maintenance include:

  • Internet access
  • Wired and wireless network services
  • Google Apps (Gmail, Calendar, Drive)
  • VPN
  • Canvas
  • www.nd.edu (main ND web page)
  • PrintND (Pharos)
  • OnLine Photo
  • Course Instructor Feedback (CIF)
  • My Time Off
  • Centrex telephones

For 24/7 self-service assistance including the virtual agent, go to: servicenow.nd.edu, or contact the OIT Help Desk during business hours at 574-631-8111 or oithelp@nd.edu.