IT Maintenance Begins December 2

Author: Emily Scott

IT Maintenance Gears

Beginning Saturday, December 2 at 6 a.m. through 8 p.m. (ET) Sunday, December 3, 2023, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:

  • Banner and administrative applications that use Banner data:
    • Class registration (NOVO)
    • Banner Admin pages
    • Self-service Banner
  • Advance and other Oracle databases and related applications
  • OnBase
  • Business Objects
  • Tableau
  • My Time Off
  • Course Instructor Feedback Administration
  • Table Maintenance
  • BEAT (Benefactor Event Activity Tracking)
  • Stewardship Cold Fusion

On Sunday, December 3, the VoIP phone system will be patched. Calls in progress may be interrupted as the work is completed. Callers can redial the call to reconnect to it.

Services NOT affected by this maintenance include:

  • Internet access
  • Wired and wireless network services
  • Google Apps (Gmail, Calendar, Drive)
  • VPN
  • Canvas
  • (main ND web page)
  • PrintND (Pharos)
  • Course Instructor Feedback (CIF)
  • Centrex telephones

For 24/7 self-service assistance including the virtual agent, go to:, or contact the OIT Help Desk during business hours at 574-631-8111 or