Beginning Saturday, October 7 at 4 a.m. through 8 p.m. (ET) Sunday, October 8, 2023, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:
- Banner and administrative applications that use Banner data:
- Class registration (NOVO)
- Banner Admin pages
- Self-service Banner
- Advance and other Oracle databases and related applications
- SQL server databases and related applications
- OnBase
- Business Objects
- Tableau
- VoIP telephone service
Services NOT affected by this maintenance include:
- Internet access
- Wired and wireless network services
- Google Apps (Gmail, Calendar, Drive)
- VPN
- Canvas
- www.nd.edu (main ND web page)
- PrintND (Pharos)
- Centrex telephones
The list of unaffected services should remain stable and unaltered; no impact on these services is anticipated. The impacted list of services is not comprehensive. Maintenance activities during this time may affect other services not included on this list.
For 24/7 self-service assistance including the virtual agent, go to: servicenow.nd.edu, or contact the OIT Help Desk during business hours at 574-631-8111 or oithelp@nd.edu.