IT Maintenance Begins on 10-24-20

Author: Lenette Votava

Beginning Saturday, October 24, at 8 a.m. through 8 p.m. (ET) Sunday, October 25, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:

  • Banner and all administrative applications including:
    • ODS reporting and all dependent applications (including GLez, PeopleEZ and Person Profile)
    • Administrative systems (INB, Xtender, OnBase and other Banner-related systems)
    • Payroll and benefits information, vacation/sick days, class search, and other self-service (SSB) systems
    • Batch and real-time integrations with Banner
  • Advance and other Oracle databases and related applications
  • Business Objects
  • Course Instructor Feedback
  • DegreeWorks (Graduation Progress System)
  • Permit parking (BOSSCARS and iNDCARS)
  • Crestron Fusion Classroom A/V controls
  • CorpFS and Avere file storage

Services NOT affected by this maintenance include:

  • Internet access
  • Wired and wireless network services
  • Google Apps (Gmail, Calendar, Drive)
  • Health checks service
  • VPN
  • Sakai
  • www.nd.edu (main ND web page)
  • VoIP and Centrex telephones

For 24/7 self-service assistance, go to: servicenow.nd.edu, or contact the OIT Help Desk during business hours at 574-631-8111, oithelp@nd.edu or chat online at: help.nd.edu