IT Maintenance Begins on 12-4-21

Author: Lenette Votava

Beginning Saturday, Dec. 4 at 8 a.m. through 5 p.m. (ET) Sunday, Dec. 5, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:

  • Banner and all administrative applications including:
    • ODS reporting and all dependent applications (including GLez, PeopleEZ and Person Profile)
    • Administrative systems (Admin Pages, Xtender, OnBase and other Banner-related systems)
    • Payroll and benefits information, vacation/sick days, class search, and other self-service (SSB) systems
    • Batch and real time integrations with Banner
    • NOVO class search
  • Advance and other Oracle databases and related applications
  • Business Objects
  • Course Instructor Feedback
  • DegreeWorks (Graduation Progress System)
  • DataND (Tableau)
  • CorpFS file storage
  • Print@ND (Pharos)
  • VoIP telephones

On Dec. 5, between 5 and 6 a.m., the wireless network (ND-guest and eduroam) will be unavailable in many campus buildings.

Services NOT affected by this maintenance include:

  • VoIP telephonesServices NOT affected by this maintenance include:
  • Internet access
  • Wired network services
  • Google Apps (Gmail, Calendar, Drive)
  • VPN
  • Sakai
  • www.nd.edu (main ND web page)
  • Centrex telephones

For 24/7 self-service assistance, go to: servicenow.nd.edu, or contact the OIT Help Desk during business hours at 574-631-8111, oithelp@nd.edu or chat online at: help.nd.edu