Latest
IT Maintenance Begins on 6-5-21
Beginning Saturday, June 5 at 8:00 a.m. through 8:00 p.m. (ET) Sunday, June 6, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
The Oracle databases servicing Banner, ODS, and Application Manager (AppWorx) will be upgraded to the latest version. This process is expected to take up to 24 hours and will result in a longer than normal maintenance window for systems dependent on these databases. There will also be Banner application upgrades required for major projects currently underway.…
Don’t Lose Access to Your ND Files After You Graduate
Congratulations graduate! As you prepare for your graduation, be sure to review these important guidelines to maintain access to important documents, files and resources.
Your Notre Dame NetID will be deactivated 60 days after you graduate. Be sure to transfer any of these resources you want to keep from your Notre Dame student account to a personal account—such as your new Notre Dame alumni account—before the deactivation date.…
Read More about Don’t Lose Access to Your ND Files After You Graduate
Behind the Scenes: How ND Studios supported a livestream event from space
The weekly Live Chat at Notre Dame has featured many special guests affiliated with Notre Dame since early spring 2020. On Wednesday, March 24, the series featured a special guest from a very unique location. Astronaut Mike Hopkins, father of Notre Dame student Lucas Hopkins, was aboard the International Space Station traveling approximately 250 miles above the earth’s surface when the conversation took place.
Read More about Behind the Scenes: How ND Studios supported a livestream event from space
Celebrate Identity Management Day
The first annual Identity Management Day falls on Tuesday, April 13. Its purpose is to remind people about the importance of properly managing and securing their online identity.
What once was considered a “normal way of life” was turned topsy-turvy as a result of COVID-19. When workplaces and schools closed down, parents and kids stayed home all day. As a result, the home Internet became the primary connection to the outside world.…
A New Level of IT Service Help Now Available
Where can you find information about IT services at Notre Dame? What about getting answers about a supported computer app? Or what if you have a question about your laptop or mobile device?
Your first thought might be to contact the Office of Information Technologies (OIT) Help Desk. But now, you can find all this information and more in the ServiceNow portal.…
Read More about A New Level of IT Service Help Now Available
Let Your Skills Bloom with OIT Training Classes
Now is the perfect time to let your skills bloom to a whole new level. OIT offers all levels of classes in many of the most popular topics in April. It’s your chance to brush up on skills you haven’t used for a while or add some new ones to your list.
Google classes
- Learn to use Google Drive’s features in Google Drive, Level I: Introduction to Drive; Google Drive, Level II: More Drive Features, …
Read More about Let Your Skills Bloom with OIT Training Classes
IT Maintenance Begins on 3-13-21
Beginning Saturday, March 13 at 8 a.m. through 8 p.m. (ET) Sunday, March 14, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…
Spring Ahead with your Skill Development
Now is the perfect time to take your skills to a new level. OIT offers all levels of classes in many popular topics in March. It’s a great chance to brush up on some skills you haven’t used for a while or add some new ones to your list.
Google classes
- Get tips to use more of Google Drive’s features in Google Drive, Level II: More Drive Features …
How Safe is Your Private Information?
There are many things you can do to keep your home and family safe. Lock your exterior doors at night before you go to bed. And make sure the garage door is closed. Lock the car each time you leave it while shopping. Keep important documents in a safe.
But what about your personal information? Do you give it the same attention as you do your family and personal possessions? See how well you do by reviewing these important guidelines.…
OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance
What do you do when you have a question about an IT service and the OIT Help Desk is closed? Now, you can contact the Help Desk’s new 24/7 virtual agent.
This chat feature can provide you with resources and answers to common questions about IT services at Notre Dame, such as:
- How do you connect your laptop or other device to eduroam? What about connecting to the wired network? …
Read More about OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance
New Zoom Recordings Retention Plan Announced
The Office of Information Technologies (OIT) Zoom administrators have a new Zoom recordings retention plan in place that will affect all recordings stored in the Zoom cloud (zoom.nd.edu).
The new plan procedure states that any recording over 365 days old stored in the Zoom cloud will be deleted unless it is moved to Panopto. This is an ongoing process and will affect all recordings as they reach their deletion date.…
Read More about New Zoom Recordings Retention Plan Announced
IT Maintenance Begins on 1-23-21
Beginning Saturday, January 23 at 8:00 a.m. through 8:00 p.m. (ET) Sunday, January 24, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…
OIT’s Spring Training Schedule Has Something for Everyone
Now is the time to upgrade your technical skills with OIT’s technical training classes. Along with the regular selection of Google and Adobe classes, OIT’s spring schedule of classes includes three new spreadsheet classes and a new list of Time-Out for Tech sessions. Follow the links on the OIT Training website…
Read More about OIT’s Spring Training Schedule Has Something for Everyone
OIT Announces Time-Out for Tech Spring 2021 Schedule
When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.
OIT is providing training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.…
Read More about OIT Announces Time-Out for Tech Spring 2021 Schedule
Self Help IT Tips Before & During Christmas Break
Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.
BEFORE YOU LEAVE
Let People Know You Are On Christmas Break
Before you leave for Christmas break, don't forget to set up a new voicemail message on your VoIP phone and automatic reply on your ND email. It's easy to customize your messages to remind those who try to contact you over the holiday break that you are away from the office. Instructions are available on…
Read More about Self Help IT Tips Before & During Christmas Break
Check Your Okta Settings to Ensure Continued Access to IT Services
Before the University closes for the holiday break, take time to review and/or update your Okta settings.
Be sure you have enrolled essential information necessary to enable the self-service feature in Okta. You can use this feature to enroll a new primary device—like a phone or tablet—or to reset your password if you forget it over Christmas break. Here are some important tips when reviewing your Okta settings:…
Read More about Check Your Okta Settings to Ensure Continued Access to IT Services
Stay Safe While Shopping Online
The 2020 holiday gift-giving season will be affected by COVID-19. The need for contactless shopping means online shopping will grow by 30% from last year. This means Americans will spend over $190-billion dollars when shopping for the holidays—and using their credit cards with even more online retailers..…
IT Maintenance Begins on 12-5-20
Beginning Saturday, December 5, at 8 a.m. through 8 p.m. (ET) Sunday, December 6, Office of Information Technologies (OIT) systems engineers will upgrade the OnBase service.
During this time, the OnBase service will be unavailable some or most of the maintenance period.
Services NOT affected by this maintenance include:…
Phishing Scams Come in All Shapes & Sizes
Not only is 2020 known as the year the COVID-19 pandemic began, it has also been a paramount year for phishing scams. According to the fourth quarter report of the Anti-Phishing Working Group, approximately 270,000 new phishing campaigns—where each campaign includes thousands of email messages—were reported worldwide in early 2020.…
Sharpen Your Skills with OIT Training Classes
As this year comes to an end, take time to sharpen your skills with popular computer applications and tools. Add a skill to use in your job to enhance your performance. Or choose a class to help you find a way to improve a process. OIT training classes have something for everyone.
How about this: Any class you register for can be used as one of professional development goals in Endeavor. Here’s a look at the OIT training classes in November and December:…
Read More about Sharpen Your Skills with OIT Training Classes