Latest

IT Maintenance Begins on 7-31-21

Author: Lenette Votava

Beginning Saturday, July 31 at 8 a.m. through 8 p.m. (ET) Sunday, August 1, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

The wired and wireless network in most campus buildings will be UNAVAILABLE for some of the maintenance period while network engineers will replace the router equipment. The timeframe is as follows:

Read More about IT Maintenance Begins on 7-31-21

Patching Maintenance on 7-8-21 Affects Some ND Applications

Author: Lenette Votava

Tonight, Thursday, July 8, from 6:00 to 10:00 p.m. (ET), Office of Information Technologies (OIT) system engineers will apply patches that affect some ND applications. This is part of a process to remediate the recent Windows Print vulnerability.

During this time, the following applications will be UNAVAILABLE:

Read More about Patching Maintenance on 7-8-21 Affects Some ND Applications

Refresh your IT Skills with OIT’s Slate of Review Classes

Author: Anne Kolaczyk

Summer is a great time to get refreshed and reinvigorated and that goes for your technical skills as well as your mental well-being.

This summer, the Office of Information Technologies (OIT) is offering 16 new refresher workshops rather than the regular slate of instructor-led, hands-on training classes. This shortened summer training schedule runs from July 13 through August 5.

Read More about Refresh your IT Skills with OIT’s Slate of Review Classes

Run the Eduroam Utility Before 6-27-21

Author: Lenette Votava

Office of Information Technologies (OIT) system administrators will update the current eduroam certificate on Sunday, June 27 at 8 a.m. (ET).

To ensure you can connect to the campus WiFi network, it is recommended that you run the eduroam setup utility on each of your devices as soon as possible. This will configure your devices for the new certificate. You can do this from any location.

Read More about Run the Eduroam Utility Before 6-27-21

Campus Network Upgrade on 6-13-21

Author: Lenette Votava

On Sunday, June 13, from 6 to 9 a.m. (ET), Office of Information Technologies (OIT) network engineers will upgrade the Notre Dame network (wired and wireless).

All network services on-campus, as well as in off-campus buildings, will be UNAVAILABLE for some or all of the maintenance period. Access to the campus network from overseas academic sites will also be unavailable.

Read More about Campus Network Upgrade on 6-13-21

IT Maintenance Begins on 6-5-21

Author: Lenette Votava

Beginning Saturday, June 5 at 8:00 a.m. through 8:00 p.m. (ET) Sunday, June 6, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

The Oracle databases servicing Banner, ODS, and Application Manager (AppWorx) will be upgraded to the latest version. This process is expected to take up to 24 hours and will result in a longer than normal maintenance window for systems dependent on these databases. There will also be Banner application upgrades required for major projects currently underway.

Read More about IT Maintenance Begins on 6-5-21

Don’t Lose Access to Your ND Files After You Graduate

Author: Lenette Votava

Congratulations graduate! As you prepare for your graduation, be sure to review these important guidelines to maintain access to important documents, files and resources.

Your Notre Dame NetID will be deactivated 60 days after you graduate. Be sure to transfer any of these resources you want to keep from your Notre Dame student account to a personal account—such as your new Notre Dame alumni account—before the deactivation date.

Read More about Don’t Lose Access to Your ND Files After You Graduate

Behind the Scenes: How ND Studios supported a livestream event from space

Author: Lenette Votava

The weekly Live Chat at Notre Dame has featured many special guests affiliated with Notre Dame since early spring 2020. On Wednesday, March 24, the series featured a special guest from a very unique location. Astronaut Mike Hopkins, father of Notre Dame student Lucas Hopkins, was aboard the International Space Station traveling approximately 250 miles above the earth’s surface when the conversation took place.

Read More about Behind the Scenes: How ND Studios supported a livestream event from space

Celebrate Identity Management Day

Author: Kolin Hodgson

The first annual Identity Management Day falls on Tuesday, April 13. Its purpose is to remind people about the importance of properly managing and securing their online identity.

What once was considered a “normal way of life” was turned topsy-turvy as a result of COVID-19. When workplaces and schools closed down, parents and kids stayed home all day. As a result, the home Internet became the primary connection to the outside world.…

Read More about Celebrate Identity Management Day

A New Level of IT Service Help Now Available

Author: Lenette Votava

Where can you find information about IT services at Notre Dame? What about getting answers about a supported computer app? Or what if you have a question about your laptop or mobile device?

Your first thought might be to contact the Office of Information Technologies (OIT) Help Desk. But now, you can find all this information and more in the ServiceNow portal.

Read More about A New Level of IT Service Help Now Available

Let Your Skills Bloom with OIT Training Classes

Author: Anne Kolaczyk

Now is the perfect time to let your skills bloom to a whole new level. OIT offers all levels of classes in many of the most popular topics in April. It’s your chance to brush up on skills you haven’t used for a while or add some new ones to your list. 

Google classes 

  • Learn to use Google Drive’s features in Google Drive, Level I: Introduction to Drive; Google Drive, Level II: More Drive Features,

Read More about Let Your Skills Bloom with OIT Training Classes

Spring Ahead with your Skill Development

Author: Anne Kolaczyk

Now is the perfect time to take your skills to a new level. OIT offers all levels of classes in many popular topics in March. It’s a great chance to brush up on some skills you haven’t used for a while or add some new ones to your list.

Google classes

  • Get tips to use more of Google Drive’s features in Google Drive, Level II: More Drive Features

Read More about Spring Ahead with your Skill Development

How Safe is Your Private Information?

Author: Kolin Hodgson

There are many things you can do to keep your home and family safe. Lock your exterior doors at night before you go to bed. And make sure the garage door is closed. Lock the car each time you leave it while shopping. Keep important documents in a safe.

But what about your personal information? Do you give it the same attention as you do your family and personal possessions? See how well you do by reviewing these important guidelines.…

Read More about How Safe is Your Private Information?

OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance

Author: Lenette Votava

What do you do when you have a question about an IT service and the OIT Help Desk is closed? Now, you can contact the Help Desk’s new 24/7 virtual agent.

This chat feature can provide you with resources and answers to common questions about IT services at Notre Dame, such as:

  • How do you connect your laptop or other device to eduroam? What about connecting to the wired network?

Read More about OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance

New Zoom Recordings Retention Plan Announced

Author: Lenette Votava

The Office of Information Technologies (OIT) Zoom administrators have a new Zoom recordings retention plan in place that will affect all recordings stored in the Zoom cloud (zoom.nd.edu).

The new plan procedure states that any recording over 365 days old stored in the Zoom cloud will be deleted unless it is moved to Panopto. This is an ongoing process and will affect all recordings as they reach their deletion date.

Read More about New Zoom Recordings Retention Plan Announced

OIT’s Spring Training Schedule Has Something for Everyone

Author: Anne Kolaczyk

Now is the time to upgrade your technical skills with OIT’s technical training classes. Along with the regular selection of Google and Adobe classes, OIT’s spring schedule of classes includes three new spreadsheet classes and a new list of Time-Out for Tech sessions. Follow the links on the OIT Training website

Read More about OIT’s Spring Training Schedule Has Something for Everyone

OIT Announces Time-Out for Tech Spring 2021 Schedule

Author: Anne Kolaczyk

When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.

OIT is providing training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.…

Read More about OIT Announces Time-Out for Tech Spring 2021 Schedule