Latest
IT Maintenance Begins on 3-13-21
Beginning Saturday, March 13 at 8 a.m. through 8 p.m. (ET) Sunday, March 14, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…
Spring Ahead with your Skill Development
Now is the perfect time to take your skills to a new level. OIT offers all levels of classes in many popular topics in March. It’s a great chance to brush up on some skills you haven’t used for a while or add some new ones to your list.
Google classes
- Get tips to use more of Google Drive’s features in Google Drive, Level II: More Drive Features …
How Safe is Your Private Information?
There are many things you can do to keep your home and family safe. Lock your exterior doors at night before you go to bed. And make sure the garage door is closed. Lock the car each time you leave it while shopping. Keep important documents in a safe.
But what about your personal information? Do you give it the same attention as you do your family and personal possessions? See how well you do by reviewing these important guidelines.…
OIT Help Desk’s New Virtual Agent Provides 24/7 Assistance
What do you do when you have a question about an IT service and the OIT Help Desk is closed? Now, you can contact the Help Desk’s new 24/7 virtual agent.
This chat feature can provide you with resources and answers to common questions about IT services at Notre Dame, such as:
- How do you connect your laptop or other device to eduroam? What about connecting to the wired network. …
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New Zoom Recordings Retention Plan Announced
The Office of Information Technologies (OIT) Zoom administrators have a new Zoom recordings retention plan in place that will affect all recordings stored in the Zoom cloud (zoom.nd.edu).
The new plan procedure states that any recording over 365 days old stored in the Zoom cloud will be deleted unless it is moved to Panopto. This is an ongoing process and will affect all recordings as they reach their deletion date.…
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IT Maintenance Begins on 1-23-21
Beginning Saturday, January 23 at 8:00 a.m. through 8:00 p.m. (ET) Sunday, January 24, 2021, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that may be UNAVAILABLE for some or all of the maintenance period include:…
OIT’s Spring Training Schedule Has Something for Everyone
Now is the time to upgrade your technical skills with OIT’s technical training classes. Along with the regular selection of Google and Adobe classes, OIT’s spring schedule of classes includes three new spreadsheet classes and a new list of Time-Out for Tech sessions. Follow the links on the OIT Training website…
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OIT Announces Time-Out for Tech Spring 2021 Schedule
When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.
OIT is providing training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.…
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Self Help IT Tips Before & During Christmas Break
Here are some valuable IT tips to help you prepare for the holiday break, and what you can do in case you have an IT question or issue while you’re away.
BEFORE YOU LEAVE
Let People Know You Are On Christmas Break
Before you leave for Christmas break, don't forget to set up a new voicemail message on your VoIP phone and automatic reply on your ND email. It's easy to customize your messages to remind those who try to contact you over the holiday break that you are away from the office. Instructions are available on…
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Check Your Okta Settings to Ensure Continued Access to IT Services
Before the University closes for the holiday break, take time to review and/or update your Okta settings.
Be sure you have enrolled essential information necessary to enable the self-service feature in Okta. You can use this feature to enroll a new primary device—like a phone or tablet—or to reset your password if you forget it over Christmas break. Here are some important tips when reviewing your Okta settings:…
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Stay Safe While Shopping Online
The 2020 holiday gift-giving season will be affected by COVID-19. The need for contactless shopping means online shopping will grow by 30% from last year. This means Americans will spend over $190-billion dollars when shopping for the holidays—and using their credit cards with even more online retailers..…
IT Maintenance Begins on 12-5-20
Beginning Saturday, December 5, at 8 a.m. through 8 p.m. (ET) Sunday, December 6, Office of Information Technologies (OIT) systems engineers will upgrade the OnBase service.
During this time, the OnBase service will be unavailable some or most of the maintenance period.
Services NOT affected by this maintenance include:…
Phishing Scams Come in All Shapes & Sizes
Not only is 2020 known as the year the COVID-19 pandemic began, it has also been a paramount year for phishing scams. According to the fourth quarter report of the Anti-Phishing Working Group, approximately 270,000 new phishing campaigns—where each campaign includes thousands of email messages—were reported worldwide in early 2020.…
Sharpen Your Skills with OIT Training Classes
As this year comes to an end, take time to sharpen your skills with popular computer applications and tools. Add a skill to use in your job to enhance your performance. Or choose a class to help you find a way to improve a process. OIT training classes have something for everyone.
How about this: Any class you register for can be used as one of professional development goals in Endeavor. Here’s a look at the OIT training classes in November and December:…
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Celebrate Cybersecurity Awareness Month: Is Your Home Network Secure?
Not only is October the time for season change, but it is also time to celebrate CyberSecurity Awareness Month. Are you doing all you can to protect your personal information and manage your privacy online?
Let’s take a look at your home network. Many people—including whole families—continue to work, teach or learn from home. Depending on how many people in your household, your home network may be more heavily used than it ever has before the pandemic.…
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IT Maintenance Begins on 10-24-20
Beginning Saturday, October 24, at 8 a.m. through 8 p.m. (ET) Sunday, October 25, Office of Information Technologies (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.
Major IT services that will be UNAVAILABLE for some or all of the maintenance period include:…
Zoom Security Requirement Postponed
Zoom has postponed the required security enhancement originally scheduled for Sunday, Sept. 27 until sometime in November. Once in place, any meeting that doesn't contain a passcode or waiting room will automatically be assigned a waiting room.
The OIT recommends you review your scheduled meetings without passcodes before November so you can update them. You can do so by logging into the Zoom web portal (zoom.nd.edu). These meetings are listed in the Meetings tab and indicated by a red exclamation point with a circle around it. Just follow these guidelines for adding a passcode or waiting room to those meetings:…
Zoom Security Requirement Begins 9-27-20
Zoom continues its efforts to enhance security for all meetings and classes. Beginning Sunday, Sept. 27, all meeting sessions will require a passcode or waiting room to prevent uninvited participants from attending a meeting or class.
On this date, any meeting session that does not contain a passcode or waiting room will automatically be assigned a waiting room.…
Don’t "Fall" Back in Your Skill Development
Now is the perfect time to take your skills to a new level. OIT offers intermediate and advanced level classes in many of the most popular topics in October. It’s a great chance to brush up on some skills you haven’t used for a while or add some new ones to your list.
Google classes:
- Learn to use the Google productivity apps in Google Drive, Level I: Working in Docs, Sheets, and Slides …
OIT's Express Lane for Training
When the demands of work start to build, how do you find time to keep up-to-date with new technology? Head to the express lane to get your training fast.
OIT is debuting a new program to provide training quickly and in small chunks: Time-Out for Tech. It’s a series of short (30 minutes or less), narrowly focused sessions brought to you via Zoom.…