Device Care ND
Device Care ND: A Simple Explanation
Device Care ND is the University of Notre Dame’s main program for keeping all university-owned devices (laptops, desktops, etc.) secure, reliable, and easy to use.
Think of it as an automatic, behind-the-scenes maintenance program that ensures your computer is protected and working smoothly, allowing you to focus on your work instead of IT problems.
Insight From Vice President for Information Technology and Chief Information Officer, Jane Livingston
What it does (The Goal)
The core promise of Device Care ND is to make all university technology:
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More Secure: Protecting your data and the university network from threats.
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More Stable: Preventing unexpected crashes, outages, and access issues.
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More Seamless: Simplifying processes like getting a new computer and installing safe software.
This is achieved by using modern security tools that automate maintenance quietly in the background.
Key Benefits for Staff and Faculty
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Peace of Mind & Data Security: We will provide comprehensive security for your devices and applications, ensuring the University's data is protected while simplifying your experience.
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Less Downtime: Better management means fewer unexpected outages, crashes, or access issues. The program mitigates hidden risks, allowing you to focus on teaching, learning, and research.
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Faster, Simpler Support: IT support will be faster and more effective because we’ll have the right information at the right time.
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Simplified Processes: Experience an easier and faster computer procurement (CWP) order process, along with access to an "App Pharmacy," a self-service catalog for safe software that can be installed instantly.
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More Control Over Your Schedule: You are a partner in your device’s health. When a significant update is recommended, you'll receive a simple notification and decide the time that is best for you.